Privacy Policy

1. Introduction

Welcome to Renovai Tech. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use the Renovai App, or engage our engineering and construction services.

2. Information We Collect

To provide our engineering solutions and digital services, we may collect the following types of information:

• Personal and Contact Information: This includes your name, phone number, email address, physical location, and billing details.
• Site and Structural Data: Photographs, videos, structural layouts, and technical descriptions of your property. This specifically includes images of cracks, structural damage, and general site conditions submitted by you (e.g., via our AI-powered assessment platform) or captured by our engineering team during site visits.

3. Ownership of Site Photos and Media

By default, all photographs, videos, and media of project sites—whether provided directly by the client or taken by our personnel during an inspection or execution phase—become the exclusive property of Renovai Tech. We retain the right to use this media for:

• Engineering validation and technical reporting.
• Training and improving our AI-based photo analysis algorithms.
• Internal records and quality control.
• Showcasing in our project portfolio (ensuring no sensitive personal identifiers are visible).

4. How We Use Your Information

We process your personal and contact information for the following primary purposes:

• Customer Service & Operations: To deliver our services, process your requests, schedule site inspections, and provide technical reports.
• Marketing & Communications: Your names, numbers, locations, and contact information may be used by Renovai Tech to send you promotional materials and updates on new smart home technologies.
• Sister Companies & Affiliates: We may share your contact information with our sister companies so they can offer you relevant services and future marketing opportunities.

5. Data Sharing and Disclosure

Beyond our sister companies and internal affiliates, we do not sell your personal data to unrelated third parties. We may share your information with third-party vendors assisting our operations (under confidentiality) or when required by law within the Kingdom of Saudi Arabia.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, please be aware that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.